Purpose:

• We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team.
• In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products.
• Your expertise will play a crucial part in enhancing client satisfaction.

Key Responsibilities

• Managing the Project assigned to you and making sure that all Milestones are met and the Project Launches as per project plan.
• Managing and completing the conversion process.
• Train clients on all the functionality within the GhostPractice system.
• Problem solving of client issues.
• Functional testing of software.
• Interviewing the client and understanding the client’s processes and procedures in order to implement GhostPractice successfully.
• Understanding and Analysing the client’s data along with the client and converting and importing it into GhostPractice (Non-Financial).
• Installing SQL and GhostPractice for the client if and when necessary.
• Ensuring that all project related admin and documentation is completed and filed.

Skills, Knowledge & Expertise

• Ability to handle multiple priorities and remain focused and organized.
• Ability to effectively communicate verbally and in writing.
• Proficiency in Microsoft Office products.
• Understand all the functionality within the GhostPractice system.
• Effectively manage Project Milestones and Due Dates.
• Strong accounting background.
• Can do full SQL and setup Backups after SQL installation.