ENVIRONMENT:

• YOUR five years’ work experience is sought to fill the role of an ICT Account Manager wanted for the Boland division of a dynamic Internet Service & Network Specialist.
• You will screen potential business deals by analysing market strategies, deal requirements, potential, and financials while directing and managing ongoing customer relationships to ensure total customer satisfaction.
• You will require Grade 12/Matric, a minimum of 5 years’ experience as an Account Manager, Senior preferred in the Western Cape area and must have experience in selling Enterprise Complex Solutions (Multi-vendor Solutions) with a full understanding of the Sales cycle.
• You must be proficient in English & Afrikaans and possess a valid Driver’s Licence.

DUTIES:

Operational Functions –

• Sell the Value Proposition offerings into the region to assigned clients.
• Sell the Value Proposition offerings into new earmarked client.
• Identify opportunities by researching industry and related events, publications, and announcements, marrying up solutions offerings with business problems.
• Locate or propose potential business deals by contacting potential clients, discovering and exploring opportunities.
• Screen potential business deals by analysing market strategies, deal requirements, potential, and financials.

Business Development –

• Close new business deals by coordinating requirements; developing and negotiating contracts.
• Protect organization’s value by keeping information confidential.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Direct and manage ongoing customer relationships to ensure total customer satisfaction, and further develop business based on opportunities identified at the customer site.

REQUIREMENTS:

• Matric \ Grade 12 (Compulsory).
• Must have a minimum of 5 years’ experience as an Account Manager, Senior preferred in the Western Cape area.
• Must have experience in selling Enterprise Complex Solutions (Multi-vendor Solutions).
• Full understanding of the Sales cycle required.
• Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism.
• A range of professional courses particularly related to selling skills, communication skills, presentation skills, negotiating skills and other sales related skills.
• Experience in the Business Solutions IT industry is highly desired, and an expert level of knowledge is required, where product functionality and business environment must be strategically matched.
• Sales & marketing experience in an IT solutions selling environment, or senior management position with a focus on defining and delivering solutions. Expertise in selling a range of IT products and services is essential.
• End to end management of a sales channel is vital. This includes experience in account management, selling and product strategizing in depth knowledge of Durban Market, with relationships at senior management within the market existing.

ATTRIBUTES:

• Analytical skills.
• Customer Service and SLA Service Delivery.
• Adherence to strict IT Policies.
• Business Development.
• Financial Understanding.
• Verbal & Written Communication.
• Business process in the IT industry.
• Networking / Building relationships.
• Forecasting accuracy.
• Customer Relationship.
• Customer Service Orientation.
• Project Management.