Job Description

• We are currently seeking a HR Manager to join our vibrant team.. At RHG , we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
• As a HR Manager, you infuse our HR team with a unique blend of strategic vision, a commitment to fostering a positive workplace culture, and an unwavering dedication to the personal and professional growth of our talented workforce.
• Ensures the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels.
• Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements plans where human resources initiatives & hotel targets are achieved.
• Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance.
• Owner of the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance.
• Builds and maintains effective working relationships with all key stakeholders and business partners.
• Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

• Proven experience in HR with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.