Description

• The HR Business Partner is a key enabler of people strategies across the Retail division.
• This role provides hands-on HR support to retail showrooms within the Gauteng and surrounding areas (with regional travel to Free State, Limpopo, Mpumalanga, North West), with a strong focus on operational excellence in recruitment, performance management, training, and compliance.
• Extensive travel will be required between showrooms within your region.

What you will love doing in this role

Implementation HR strategy

• Implement the HR tactical plans to support business objectives.
• Align HR initiatives with business needs through proactive stakeholder engagement and collaboration.

Talent Management

• Build and maintain a strong internal talent pipeline aligned to the Talent Plan.
• Monitor and respond to labour market trends, customising staffing solutions as needed.
• Manage end-to-end recruitment in partnership with the Talent Acquisition team, ensuring talent needs are met.
• Oversee integration of the organisation’s talent framework across the showrooms in your region.
• Conduct internal trend analysis and provide actionable insights on workforce composition, risk, and opportunity.

Performance Management

• Enable a culture of performance through the implementation of effective performance management systems.
• Coach and support line managers in identifying and addressing underperformance, along with advising on improvement actions.
• Ensure compliance with the performance review process and ongoing performance conversations aligned to talent and succession plans.

Talent Development

• Support the integration of employees on internships and learnerships into the workplace.
• PWD programmes, and talent development plans across the business units.
• Monitor and report on development initiatives, measuring impact and closing gaps.

Employee Relations

• Serve as a trusted advisor on disciplinary and grievance processes, representing the business during hearings and CCMA cases when required.
• Coach and upskill line managers on conflict, and disciplinary matters in line with legal requirements and company policies.
• Promote consistent and fair application of employee relations practices.
• Conduct regular store visits to check legislative compliance.

Employee Experience & Culture

• Support the implementation of company and departmental culture / engagement initiatives.
• Address organisational effectiveness challenges by diagnosing issues and implementing corrective interventions.
• Oversee the employee lifecycle, including onboarding and offboarding, analysing trends and driving improvements to enhance employee experience.

Reporting & People Analytics

• Prepare and present relevant HR dashboards and reports with insights for departmental leadership.
• Use data to inform workforce decisions, influence business strategy, and monitor HR effectiveness.

Remuneration Management

• Partner with the business to monitor remuneration spend, ensuring alignment to market benchmarks and internal budgets.
• Support the design and implementation of cost containment strategies and optimal organisational structures.

Employee Wellness

• Champion employee wellness through company and department-specific initiatives.
• Provide guidance and support to employees and leaders on available wellness resources and interventions.

Requirements
What we will love about you

• We love your strategic mindset and focus on operational excellence.
• We love your ability to build strong relationships and collaborate effectively across all levels.
• We love your business acumen and confidence in influencing senior stakeholders.
• We love your emotional intelligence and practical approach to problem-solving.
• We love your analytical thinking and proficiency in HR reporting and Excel.
• We love your resilience and adaptability in dynamic environments, and your proactive attitude.

What you’ll need to do this role

• A relevant HR-related qualification (degree or diploma).
• 3 years’ + experience in a HRBP or HR generalist role, within a retail stores environment.
• Solid labour relations experience, including handling of disciplinary cases and CCMA representation.
• Demonstrated experience across the full talent management lifecycle, including organisational development.
• Proven ability to engage and influence management and key stakeholders.
• Strong MS Excel proficiency for reporting and analytics.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun