Requirements

• NQF Level 6 in Hotel Management / Marketing, Communications, Business Administration or Public Relations.
• 4 – 6 years of experience in Hotel / Lodge / Resort Management.
• Valid Code 08 driver’s licence, essential.
• Working knowledge of the Microsoft Office package and accommodation booking system.
• A solid understanding of the Public Finance Management Act, applicable human resources and industry legislation, as well as the tourism and conservation sectors.
• Proficient in English, good written and verbal communication.
• Excellent interpersonal and liaison skills are of high importance.
• Good leadership and interpersonal qualities.
• Must have good conflict management skills as well as diversity and change management.
• Ability to co-operate and manage in a matrix environment.

Responsibilities

• To successfully manage the Finances as well as the rest camps.
• To ensure a high level of customer service.
• Maximize revenue generating opportunities.
• Ensure that good quality activities are offered.
• Effective liaison with relevant stakeholders.
• To ensure services are in place to respond to day-to-day enquiries.
• Effective maintenance of infrastructure.
• Capitalize on new income-generating products and activities.
• To perform quality assurance inspection on all tourism facilities.
• Reservation systems management.
• Cash management at tourism and sales facilities.
• Ensure compliance with the industry related legislation.
• Ensure compliance with approved tourism Standards, policies, and procedures.
• Ensure compliance and compliance with Restaurant customer service.