Job Description

• Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre that provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Neurological, Orthopedic, Surgical, and Respite.
• At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients’ rehabilitation progress.
• Our world-class care aims to bridge the gap between hospital and home.
• Our Multidisciplinary Team (MDT) of leading healthcare professionals administers care in the most therapeutic environment possible and supports healing outcomes in all aspects.
• We are looking for an organised and professional Healthcare Administrator/Receptionist at our Tokai Estate based in the Southern Suburbs of Cape Town
• If you are a strong administrator and have a passion for dealing with people then this is the perfect opportunity for you.

Duties will include, but not be limited to:

• Welcome and greet all visitors into the healthcare in a courteous manner
• Answer all telephone calls in a courteous and professional manner
• Direct calls promptly, efficiently and courteously
• Receive and convey messages in writing, verbally and electronically to the relevant person timeously
• Open, stamp and distribute all incoming mail appropriately daily
• Ensure communication in the Healthcare facility is conducted in a professional manner
• Check all required diaries for appointments, messages, instructions and convey to relevant departments / personnel daily
• Prepare starter packs for new employees and assist with fingerprint registration when applicable
• Ensure all administrative duties relating to the efficient running of the Duty Station is completed accurately and timeously
• Attend to all deliveries, queries, maintenance and sub-contractors entering the healthcare unit
• Assist with billing and charge sheets
• Collect payments from patients upon discharge when applicable
• Assist the admin team to ensure the professional running of the facility when required

Requirements:

• Proven experience within a similar role
• Experience in hospital/medical environment advantageous
• Administration qualification would be an advantage

Skills and Knowledge:

• Computer literate (Google Docs advantageous)
• Proven organisational and administrative skills
• Professional communication skills – both verbal and written
• Customer service orientated
• Strong interpersonal skills
• Neat, professional and presentable
• Responsible, accountable and dedicated
• Be able to work in a team and independently
• Excellent attention to detail

Specific Requirements

• Solid and positive references
• Clear credit record
• No criminal record
• Working Hours: Normal working days are Mondays to Sundays. Working day would be from 07h00 until 19h00