Job Description

• As the Head of Risk Solution Delivery & Change Management, you will be a senior leader responsible for building and operating the engine that drives our entire Risk Digital Transformation. You will lead a multi-disciplinary function to ensure that our strategic initiatives are delivered with speed, quality, and predictability, and that their benefits are fully realized through effective adoption across the organization.
• You will provide strategic oversight and leadership to three distinct teams: Solution Delivery Managers who guide our agile squads; Change Specialists who manage the people-side of transformation; and the Workflow & Risk Apps Engineers who build the tools and dashboards that make our processes transparent and efficient. This is a unique leadership opportunity to shape not just what we deliver, but how we deliver it, embedding a culture of agility and continuous improvement.

Qualifications

Qualification: 

• Bachelor’s degree in Business: Technology, Engineering, or a related field;
• Relevant project and change management certifications

Experience Required:

• 7+ years of senior-level experience in leading large-scale, complex technology and business transformation programs, ideally within the financial services or banking sector.
• Proven leadership experience managing multi-disciplinary teams, including program/project managers, change managers, and ideally, technical/engineering staff.
• Deep expertise in Agile methodologies (Scrum, Kanban) and experience with scaled agile frameworks (e.g., SAFe, LeSS) is essential.
• Demonstrable track record of successfully leading the “people side” of change, with deep expertise in organizational change management.

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Expertise
• Developing Strategies
• Embracing Change
• Examining Information
• Exploring Possibilities

Technical Competencies:

• Automation
• Business Process Improvement
• Project Management (Project Mgmt)
• Stakeholder Management (IT)
• Strategic Planning and Reporting