Job Description

• To lead the design and execution of the Relationship Banking strategy for Business Banking with a strong focus on aggressive customer base growth through ecosystem acquisition and value chain expansion. This role is accountable for delivering integrated client solutions, driving portfolio performance, and enhancing the customer experience in partnership with Client Solutions and provincial teams.
• The incumbent will champion the implementation, scaling, and commercialisation of business client value propositions and life journeys across local markets, enabled through platform-based client engagement models and multi-disciplinary squads. A critical component of the role is to embed the platform way of working and lead the associated people and culture transformation required across business centres.
• This role calls for a strategic, client-obsessed leader who can drive market penetration, client retention, and profitability, while ensuring risk, governance, and operational excellence. Through data-driven decision-making and ecosystem collaboration, the role will accelerate growth and unlock new value for clients and the business.

Qualifications

Type of Qualification:First Degree
Field of Study:Business Commerce

Experience Required
Business & Commercial Banking

• Minimum 10 Years Significant business banking experience and managing a portfolio of clients. Experience in managing an income statement and balance sheet. Understanding of digital, open banking and platform integration.

Additional Information

Behavioural Competencies:

• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas

Technical Competencies:

• Business Acumen (Audit)
• Economic Capital Management
• Financial Acumen
• Product and Services Knowledge
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking