Description

• The Group Internal Communications Manager is responsible and accountable for delivering strategic, relevant and engaging communications that support the Sun International Group’s business and people agenda.
• This includes developing and executing internal communication plans, creating tailored content to connect with a diverse workforce and collaborating with key departments such as Marketing and Investor Relations to embed the company’s strategy and values.
• The role requires a strong grasp of workforce sentiment, cultural awareness and a focus on inclusion to ensure communications resonate across all levels and remain aligned with the evolving needs of the business.

Key Performance Outcomes

• Partner with leadership and Business Unit management to understand and cascade key business and people strategies across the organisation
• Develop and execute comprehensive communication plans, including detailed workplans to support implementation at both Group and unit level
• Create and manage tailored content across multiple channels (newsletters, intranet, email, announcements etc) to engage diverse audiences effectively
• Select and oversee communication channels and internal collateral (videos, branding, digital tools) to support the Employer Brand and ensure message reach
• Coordinate content delivery and communication efforts with internal stakeholders at Group and unit levels
• Manage communication resources, including budgets and external suppliers, to ensure efficient execution
• Monitor, measure and report on the impact and effectiveness of communication initiatives using data and feedback
• Collaborate closely with HR, leadership and other stakeholders to align communication with broader business goals and company culture
• Lead internal communication during organisational changes and crisis situations, ensuring clarity, accuracy and engagement
• Support the development of leadership communications by preparing high-quality speeches, presentations and key messaging for initiatives and events
• Support and reinforce company culture through consistent, values-driven communication
• Leverage strategic storytelling across integrated omni-channel platforms to drive meaningful engagement and alignment with organisational goals

Technical & Behavioural Competencies:

• Strategic Communication & Campaign Management
• Commercial & Business Acumen
• Executive & Stakeholder Engagement
• Digital & Omni Channel Expertise
• Crisis & Change Communication
• Storytelling & Brand Messaging
• Grasp of Workforce Sentiment & Cultural Awareness
• Adaptability & Agility
• Emotional Maturity & Influence

Requirements

Qualifications & Experience:

• Degree in Communications
• 10-15 years’ experience in a communications environment, 5 of which at management level