Job Purpose

• The purpose of this role is to lead and manage the testing of large-scale, complex programs within the financial services domain. The Test Manager will be responsible for defining and executing comprehensive test strategies, ensuring quality delivery through both manual and automated testing approaches. This includes oversight of all testing phases, System Integration Testing (SIT), Performance, Security, and Mobile Testing while leveraging industry-standard tools and frameworks to drive efficiency, accuracy, and continuous improvement in the testing lifecycle.

 Areas of responsibility 

Test Planning & Coordination

• Lead and manage overall test planning and execution for large scale projects.
• Define the test execution strategy and oversee its implementation across all phases.
• Estimate timelines for test planning, design and execution activities.
• Assess and plan resource requirements to support testing efforts.
• Coordinate environmental setup and readiness for testing activities.

Test Design and Execution

• Manage and coordinate all testing activities, including:
• Test design and documentation.
• Test data creation.
• Test execution (Manual and automated testing).
• Defect management.
• API Testing.
• Performance and load testing.
• Security and mobile testing.
• User Acceptance Testing
• Integration testing across front-end, partner systems, third-party platforms, system notifications, and marketing components.

Risk & Governance

• Identify and manage risks associated with the testing lifecycle.
• Ensure compliance with governance standards, including validation of entry and exit criteria.

Stakeholder Engagement

• Facilitate regular stakeholder meetings to provide updates and insights.
• Deliver clear and timely reporting on test progress, issues, and outcomes.

 Continuous Improvement

• Drive transition from manual testing to automation test approach.

Personal attributes and skills

• Ability to work and deliver under tight deadlines.
• Attention to details.
• Presentation and Facilitation Skills.
• Customer Service Orientation, Result Driven and Negotiation skills.
• Personal organisation and time management skills.
• Professional Communication (written, verbal/presenting and listening).
• Ability to build relationships with people from diverse backgrounds.

Education and Experience

• Relevant university qualification.
• ISTQB Certification – ISTQB Foundation and Test Manager (required).
• Preference will be given to candidates with experience in coordinating testing activities across large-scale financial programs in the following technologies and domain.
• SAP
• Card or Payments or Credit
• Strong understanding of shift testing principles.
• Exposure to key automation and API testing tools
• Selenium
• Jenkins
• Postman and SOAP UI (or equivalent tools) for API testing, including REST and SOAP services.
• Solid experience in Jira or ALM and Xray