Purpose Statement

• Under the guidance of the Manager: Forensic Investigations or Manager: Insurance Fraud, investigate instances of risk related to various types of fraud incidents across Capitec (e.g. external fraud such as credit application fraud for Capitec Bank and policyholder or claims fraud for Capitec Insurance. This will include internal fraud, serious breach of policies and procedures, and criminal syndicates). Investigate the matter, the parties involved and provide appropriate evidence for disciplinary hearings and/or criminal proceedings. Identify control weaknesses and recommend preventative measures, improvements, and training initiatives against potential fraud.

Experience
Minimum:

• 3 plus years’ experience as a Forensic Investigator/Auditor 

Ideal: 

• Proven experience as a Forensic Investigator/Auditor in the Financial Services Sector

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant qualification in Law or Finance

Knowledge
Minimum:

• Investigation methods and procedures  
• Criminal law and law of evidence of the judicial process

Ideal: 

For Capitec Bank

• Knowledge of fraud in the banking industry

For Capitec Insurance

• Fraud and misrepresentation in the insurance industry

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Reporting Skills
• Presentation Skills
• Negotiation skills
• Attention to Detail
• Interpersonal & Relationship management Skills
• Analytical Skills
• Decision making skills