Description

• Provide day-to-day office and administrative support to the Flight Operations team and Chief Pilot.
• Manage incoming calls, emails, and correspondence, ensuring efficient communication flow.
• Arrange and schedule meetings and appointments, including logistics and room bookings.
• Prepare and circulate meeting agendas and in advance.
• Take accurate and detailed meeting minutes, ensuring timely distribution and follow-up on action items.
• Maintain filing systems and ensure documentation is organised and accessible for auditing and compliance purposes.
• Act as point of contact for Flight Deck crew queries, escalating matters where required.
• Liaise with the Rostering and Training Department regarding roster requirements and changes as required.
• Coordinate with HR regarding reports and crew related matters, including onboarding of new Flight Deck crew.
• Administer updates for new crew starts and maintain crew-related documentation.
• Support crew with iPad-related matters, including troubleshooting, updates, and device distribution.
• Assist in the preparation, compilation, and formatting of both regular and ad hoc reports which include Seniority listing, leave reporting etc.
• Ensure Flight Operations documents are prepared, updated, and distributed to the relevant stakeholders.
• Keep operational records, manuals, and reports updated in line with company and regulatory requirements.
• Follow up on deadlines, ensuring system updates and reporting obligations are completed on time.
• Liaise with the Chief Training Captain, Fleet Captain, EBT Manager, Cadet Manager, and Office Pilots to provide timely administrative and operational support.

Requirements

• Grade 12 or Equivalent (Essential);
• A relevant tertiary qualification Advantageous);
• 1-3 years’ experience in office administration (Essential);
• Administration experience (Essential);
• Aviation/Operations experience (Advantageous);
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint and Outlook);
• Strong administrative skill;
• Organised, systematic and excellent attention to detail;
• Excellent interpersonal skills and confident to deal with internal and external customers;
• Good communication skills;
• Task orientated and ability to multi-task;
• Ability to learn quickly and effectively.