Job Description

• Respond to communications from guests via email, telephone and any other external platforms. Create and maintain reservations, guest, and company profiles, sending of confirmation letters, requests, cancellations, and modifications and perform in a promptand professional manner. Assisting with any other duties that might requested by senior management within the scope of this role.

Qualifications

• Minimum Matric (grade12)
• Previous experience in the hotel industry
• Knowledge in Reservations