Overview

• We’re looking to deepen operational efficiency through a new hybrid role_Financial Operations Specialist.

Role Overview:

• The Financial Operations Specialist plays a critical role at the intersection of Operations and Finance. This hybrid role is designed to ensure operational excellence in core areas such as float management, inventory control, campaign reconciliation, and supplier coordination—while also leading the agencies financial reporting and monthly close process.
• With a full view of the specialized business operations, this person will not only manage key systems and workflows but also recommend improvements that increase efficiency and control. The FinOps Manager is a trusted partner to the MD and plays a central role in aligning operational realities with financial accuracy.

Responsibilities

Key Responsibilities:

Operations (70%)

• Oversee and manage Float Management processes, including tracking usage, allocations, and reconciliations.
• Own Campaign Management and Reconciliation, ensuring accuracy between what is booked, fulfilled, and reported.
• Monitor and manage Inventory & Voucher Operations: stock levels, aging stock, insurance coverage, and procurement.
• Coordinate the ordering and secure storage of new digital and physical inventory.
• Build process maps and continuously improve operational workflows to enhance accuracy, transparency, and efficiency.
• Maintain oversight of operational risks and proactively address inconsistencies or inefficiencies.
• Act as a liaison between internal teams (Tech, Client, Finance) to ensure smooth operational execution

Finance (30%)

• Lead the monthly financial close process including revenue recognition, cost allocations, and accurate accruals.
• Prepare and submit monthly Management Accounts (Manacs) in line with group requirements.
• Manage financial submissions such as Rolling Forecast (RFs) when required.
• Monitor and report on financial health and campaign profitability, supporting the MD in decision-making.
• Ensure all reporting and reconciliations align with audit and compliance standards.

Qualifications

• 5+ years of experience in a hybrid finance/ops or finance/controller role
• Experience in media, digital platforms, or retail operations a plus.
• Strong working knowledge of reconciliations, revenue recognition, and financial reporting.
• Operational process experience—ideally with campaign tracking, inventory management, or finance operations.
• High attention to detail, organizational strength, and process discipline.
• Strong Excel skills and ability to build reports and reconciliations.
• Ability to build relationships across teams, influence process improvements, and collaborate effectively.
• Bachelor’s degree in Finance, Accounting, Operations Management, or a related field. (CIMA/CA(SA)/similar qualification preferred but not essential)

Additional information

Success in this Role Looks Like:

• Float and inventory reconciliations are accurate, timely, and transparent.
• Campaigns are delivered and reported without operational errors or financial discrepancies.
• Monthly finance submissions are completed on time and support Incentiv’s group-level reporting.
• Opportunities for improvement are flagged and implemented proactively.
• The MD and leadership team have full visibility of financial and operational performance