Job Description

Advantageous Software Experience: 

• Confluence, 
• Chorus, 
• Compass. 
• The Feature Analyst I translates business requirements into user stories and functional specifications under supervision. Works closely with business stakeholders and agile team members to support the clarification of business needs and contributes to the creation of related artifacts, including acceptance criteria and process documentation.
• The Feature Analyst I ensures a shared understanding of epics and features and the value they are intended to deliver.
• This job is focused on developing foundational capability in functional analysis and agile delivery practices.

RESPONSIBILITIES

Feature Product Solution and Development | PRODUCT DEVELOPMENT | PRODUCT DEVELOPMENT

• Analyze and evaluate the feasibility and relevance of proposed features and user stories aligned to business goals.
• Decompose epics into features and features into user stories with clearly defined acceptance criteria, ensuring alignment with program increments.
• Collaborate with business and technical teams to refine product solutions.

Agile Backlog Management | PROJECT AND PROGRAM MANAGEMENT | PROJECT/PROGRAM/PORTFOLIO MANAGEMENT

• Review the backlog of work for a small project and reprioritize the work and deployment of project resources to
• reduce costs and increase the value of the work delivered to the business.

Requirements Management | PROJECT AND PROGRAM MANAGEMENT | PROJECT/PROGRAM/PORTFOLIO MANAGEMENT

• Identify, elicit, and document project/process requirements, using appropriate modeling technique, if required. Analyze requirements and validate with original users, eliminating confusion. Maintain documentation and traceability throughout project.

Business Requirements Identification | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS

• Support collection of business requirements using a variety of methods, such as interviews, document analysis, and workflow analysis, to express requirements clearly and succinctly.

Customer Experience Mapping | SALES | GENERAL

• Perform and implement techniques, such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis, to identify customer pain points, challenges, and hurdles.

Analysis of “As Is” and “To Be” | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS 

• Support and contribute to the documentation of “as is” and “to be” processes and describe the changes required to migrate to the “to be” capability to record accurately the change required.

Feasibility Studies | INFORMATION TECHNOLOGY/DIGITAL | BUSINESS AND SYSTEMS ANALYSIS 

• Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.

Horizon Scanning | GENERAL | INNOVATION 

• Explore and develop a basic understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.

Enterprise Business Analysis | PROJECT AND PROGRAM MANAGEMENT | PROJECT/PROGRAM/PORTFOLIO MANAGEMENT 

• Identify solution recommendations to business problems when given fairly well understood business needs at a business unit level.

Testing | RESEARCH AND DEVELOPMENT | RESEARCH AND DEVELOPMENT 

• Provides input into test cases. Validates features against acceptance criteria.

Skills

• Adaptive Thinking, Analytical Processes, Business Requirements Analysis, Change Readiness Assessment, Current State Analysis, Customer Analytics, Market Analysis, Performance Gap Analysis, Product Process Development, Project Risk Management, Requirements Elicitation and Facilitation, Requirements Traceability Matrix (RTM), Requirements Validation, Requirements Verification, Research Methodologies

Competencies

Education

• NQF Level 7 Degree, Advance Diploma or Postgraduate Certificate or equivalent  (Required)

Closing Date

• 30 October 2025