Job description

The Senior Faculty Officer (SFO), Dean’s Office, Faculty of Humanities, reports to the HFA and would be responsible for all aspects of academic administration within a faculty environment for both undergraduate and postgraduate studies and will need to:

• be knowledgeable on University regulations and policies that govern faculty administration within higher education institutions.
• manage committees and boards within the faculty and should have a good understanding of committee procedures and the types of matters that are considered at University and Faculty governance structures.
• need to have an understanding of the academic amendment processes that regulate qualifications, curricula and amendments to them.
• manage, interpret and update data and ensure data integrity on the student systems by conducting and giving feedback on audits regarding student data.
• function at a supervisory level and train staff on systems and business processes; and
• have specific tasks, assigned to their portfolios on a rotational basis.

Responsibilities:

• The above post is responsible for all the aspects pertaining to student administration, i.e. the total academic life cycle from registration to the finalisation of examination results and the conferment of degrees, as well as other specific tasks such as the maintenance of the Faculty’s academic structures, etc.

The above post is responsible for all the aspects pertaining to student administration that may include:

• admissions,
• registrations,
• records management and data integrity audits,
• marks management,
• other assessments matters, including timetabling,
• research milestone management,
• graduation,
• committee/governance support and management,
• qualification/curricula review and management academic amendments,
•  academic structure management and reviews, and
• any other tasks as assigned by the HFA.

Minimum requirements

Required qualifications:

• Any 3 year Degree/BTech/ Advanced diploma/ is essential
• Grade 12 is essentiaL

Required work related experience:

• A minimum of 5 years’ academic administration experience within a higher education institution
• Extensive ITS / University student systems experience (including the ability to train staff on systems requirements, matched to business processes).

Required knowledge:

• University policies and processes
• Faculty rules and regulations
• Academic regulations
• Understanding of statutory body requirements (DHET, SAQA, CHE)
• Excellent computer skills in all current software used in the university environments

Competencies and Behavioural Attributes:

Required Skills:

• Proficiency in English and another official South African language
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent computer skills
• Good problem-solving and numerical skills
• Extensive relevant experience in academic administration and management of student data
• A flexible and versatile team player who will work and excel in any environment
• Highly organized and efficient with excellent follow-through abilities
• Accuracy and Attention to detail
• Reliability and integrity
• Listening and patience
• People management
• Time management and Assertiveness
• Ability to work in a pressurized environment
• Supervision