Jobs

Facilities Coordinator- Soft Services at Tsebo Solution

  • Job Type Full Time
  • Qualification Matric
  • Experience 4 – 5 years
  • Location KwaZulu-Natal
  • City Durban
  • Job Field Janitorial Services

Facilities Coordinator- Soft Services at Tsebo Solution

Facilities Coordinator- Soft Services

  • Tsebo Facilities Solutions is looking for a Facilities Coordnitor who will be responsible for supporting the Soft Services Manager in overseeing the day-to-day delivery of cleaning, hygiene, landscaping, pantry, ponds, pest control, reception, waste and related services across the Client’s campus. The role includes direct supervision of the Moves & Churns team (Transport Services), responsible for the safe and efficient relocation of furniture and equipment on-site) and ensuring service providers deliver in line with contractual obligations and agreed SLA/KPI standards. The position combines operational oversight, supplier governance, administration, and reporting, with a strong focus on customer service and compliance. Be prepared to support all TFS entities within this account under Soft Services.

Duties & Responsibilities    
DUTIES: (Role & responsibility)

  • Supervise the Moves & Churns team to ensure all relocations, furniture moves, and equipment transfers are carried out efficiently, safely, and with minimal disruption.
  • Support the Soft Services Manager in monitoring and ensuring high standards of service delivery across Cleaning, Hygiene, Landscaping, Pantry, Ponds, Pest Control, and related services etc.
  • Conduct site inspections and service provider compliance checks.
  • Custodian of hygiene and beverage consumables: stock management, utilisation control, reporting, and replenishment planning.
  • Provide support during peak workloads (including occasional assistance to Events or other teams as directed).
  • Assist with supplier governance, SLA monitoring, contract evaluations, and reporting.
  • Prepare meeting agendas, take minutes, and follow up on action items for weekly/monthly/quarterly KPI reviews.
  • Draft BOQs, consolidate comparative quotations, and support procurement processes.
  • Assist with HR processes such as coordinating leave schedules for Soft Services staff.
  • Maintain accurate documentation in line with Tsebo and Client requirements, including HSE records, compliance certificates, and audit-ready files.
  • Prepare reports, spreadsheets, correspondence, and presentations for management and client stakeholders.
  • Support financial administration including budget monitoring, purchase orders, and cost control.
  • Communicate effectively with all levels of staff, subcontractors, and client representatives

Skills and Competencies

  • Good understanding of both Tsebo Facilities Solutions and Client operations: Hard & Soft Skills, with specific skills within theSoft Service operations
  • Strong understanding of Soft Services delivery within a facilities contract
  • Knowledge of service level agreements, supplier governance, and compliance requirements
  • Proficiency in MS Office (Word, Excel, PowerPoint) and ability to produce reports/presentations
  • Working knowledge of SHEQ and related compliance documentation.
  • Ability to manage budgets, stock, and consumables
  • Excellent verbal and written communication skills
  • Strong organisational and administrative skills

Specialist Skills and Knowledge

  • Experience and working knowledge of Operations and associated administration within Clients Operations is a prerequisite
  • Experience and knowledge of Client and Tsebo financial processes, documentation management, processes and systems, within Tsebo environment is a requirement
  • Assist Tsebo Soft Services Manager and associated Hard Services Team in drafting, submitting, qualifying BOQ’s and consolidation of information, for submission to Client for approval.
  • Working knowledge of MS Office, in particular MS Word, Excel, Powerpoint, etc
  • Experience and knowledge of facilities management and Soft Services processes and industry within the Client operational environment is required

Qualifications

  • Minimum Grade 12.
  • Studies toward a Facilities Management qualification.
  • Post Matric qualification in Hospitality/Entertainment industry (preferred)
  • 4-5 years’ experience within an FM operation, more specifically within Soft Services
  • Managed Soft Services across the entire suite of services (Cleaning, Hygiene, Landscaping, Pest Control, Waste Management, Concierge/Reception services, etc)
  • Supervisory experience, preferably managing teams and/or subcontractors
  • Experience working within a large corporate or international client environment

Deadline:16th January,2026

Method of Application

Interested and qualified? Go to Tsebo Solution on tsebo.erecruit.co to apply

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