Job Summary

• Transform the business to achieve its strategic objectives whilst integrating the core business into the rest of the broader franchise (Retail Bank & Broader) to enable end-to-end customer capability. This includes driving the business to achieve digital transformation by leveraging emerging technologies and external capabilities where relevant (proptech/fintech) positioning the business as a Product Category leader in the industry.

Job Description

Accountability: Strategic Change

• Lead the business programme planning and delivery of strategic initiatives (SI), continuous improvement initiatives (CI) ensuring quick and seamless time to value for the business and Retail Bank.
• Manage the relevant delivery teams to ensure the delivery of the required SI and CI portfolios.
• Plan and ensure optimal and effective management of portfolio governance, reporting structures and leading decision-making frameworks that enable the business to prioritize capabilities and initiatives.
• Ensure that all programmes and initiatives undertaken by the area conform to the Group’s change methodology and practices.
• Action and drive a culture of proactive compliance in the function.
• Conduct root cause analysis, design, and implement mitigation plans to ensure Group is prepared for future disruption in production.

Accountability: Change Management:

• Drive People Change Strategy for the business aligning with strategic objectives and ensuring measurable outcomes

Accountability: Digital Transformation:

• In collaboration with business stakeholders, identifying business transformation opportunities, sizing, prioritizing key digital transformation initiatives
• Enable and execute on digital transformation initiatives for the business

Accountability: Business Integration:

• Integrating processes and capabilities enabling frictionless customer journeys and integrated value propositions that enable the broader franchise.

Accountability: Process Re-engineering & Improvement:Â

• Executing process-re-engineering and optimisation for the business therefore enabling the business to achieve strategic ambitions, improving business efficiency and productivity.

Accountability: Leading Talent & People Management

• Lead the team to deliver on Business Transformation for the business
• Coach, mentor, and manage team members toward driving business objectives and ensuring colleague development.
• Drive colleague experience and stability and create a culture of continuous improvement, excellence, and collaboration in line with Absa values.

Accountability: Stakeholder Engagement

• Create and maintain strategic relationships with key Partners (Includes FinTech PropTech, Industry bodies, Service Providers, (e.g., consultants), Suppliers, and other key stakeholders and other Absa entities.
• Establish and maintain professional relationships through networking with industry leaders, associations, regulators, and policy makers as well as business partners that are key for the business to achieve its strategic objectives.
• Manage internal and external strategic relationships by facilitating stakeholder feedback, communication interventions, problem solving, dispute resolution

Education:

• Bachelor’s DegreeÂ
• At least 8 years -10 years minimum experience in Senior Role leading Business Transformation or Strategic Change (Industry: Banking or any other industry

Experience:

• Cross-functional and division collaboration demonstrating Enterprise Leadership
• Driving impactful continuous improvement
• Good exposure in technology environment
• Leading strategic change with integration complexity
• Strong Commercialization
• Check & Challenge business cases for business transformation
• Support commercial negotiations with key stakeholders for best commercial outcomes with vendors/suppliers for transformation initiatives
• Understand how business can maximise benefits realization & lead with benefits realization & time to value in collaboration with delivery partners and executives.