REQUIREMENTS:

• An appropriate Bachelor’s degree/advanced diploma (NQF Level 7) in Information Technology or related qualification.
• A minimum of three (3) to five (5) years’ relevant work experience of which three (3) years’ experience at Junior Management level in ICT environment developing and managing websites.
• Knowledge and understanding of phases of project life cycle.

DUTIES:

• Manage the departmental website and provide maintenance and support. Ensure all department related information is up to date. Monitor the website uptime and performance using monitoring tools.
• Apply security patches to the website’s software, and plugins to guard against cyber threats. Develop and maintain the organisational websites and servers and ensure they meet the user needs: Update and manage the DHET website and intranet, including technical roadmap definition and execution; Maintain the quality, design and style of the organisational website and the intranet in line with the website style guide and website policy;
• Maintain the general appearance of the DHET’s website and intranet as well as ensure their ongoing development, in line with best practices, to guarantee they are always user-friendly and up to date; Ensure that web servers and content are regularly backed-up, in conjunction with the DHET ICT unit; Ensure that all content placed on the website is approved in line with relevant DHET internal policies.
• Maintain the functionality, security, and efficiency of web infrastructure: Maintain web platforms Security Validation Programme, in conjunction with the DHET ICT unit; Ensure an annual audit of sites’ membership and access; Maintain website databases; Perform regular checks to identify broken links and ensure they are fixed; Prepare testing environment, examples and instruction manuals; Assist in the deployment of changes to live the environment following approval process;
• Ensure the security and integrity of all systems and data; Back up files from websites to local directories for recovery. Manage and maintain web server infrastructure and database systems. Configure and install web server software. Manage introduction of new web services into production environments.
• Provide support to all the features of a website, solving technical problems and approving site content: Edit, review and design website and intranet content in consultation with content owners; Maintain the latest web applications and provide technical assistance to applications programme; Maintain web platforms site directory.
• Maintain operations by training and providing support to internal users: Determine user needs by analysing technical requirements; Keep abreast with emerging technologies/industry trends and apply them on operations, training and activities; Keep project documentation up to date; Provide regular feedback on tasks assigned; Provide training and support to website content personnel and owners; Maintain web platforms site collection and administer training programme.
• Ensure the architecture of the new service is designed to be scalable, secure and maintainable. Integrate security best practices in the design. Use version control for managing the code base of the new web service. Conduct UAT to validate the functionality, user experience based on real-world requirements. Manage the execution of sound user management procedures for the portal and advocate usage levels of the portal. Security and compliance in user management.
• Manage the planning of the portal expansion and improvements and update strategies. Management of human resources. Provide guidance and adequate support for development of the staff. Ensure compliance with all administrative requirements. Ensure development of PMDS of staff. Monitor quality control of work and develop annual performance plan. Monitor planning, organizing and delegation of work.