PURPOSE:

• To provide a clerical and administrative support service in respect of Customer  accounts. Prepare and provide accurate information on all documentation.

KEY PERFORMANCE AREAS:
Duties are listed but not limited to:

• Capture banking daily.
• Processing claims for credit notes.
• Preparation of documentation required to block/ unblock customer accounts/ sales orders.
• Invoice, post and send all local and export invoices.
• Deal with customer queries.
• Follow-up on customer payments
• Open communication, liaising with internal and external customers and Sales.
• Ensure accuracy of work
• Manage filing system

KNOWLEDGE, SKILLS & ATTRIBUTES:
The ideal candidate will have the following qualifications and attributes:

• Grade 12, with Mathematics and Accounting.
• Minimum of 3 years’ experience in a Debtors environment.
• Advanced Computer Literacy (e.g. able to create & edit MS Excel spreadsheets using formulae; typing & editing of MS Word documents).
• Dealing with export Debtors (advantageous).
• Good written and verbal communication skills as well as excellent telephone etiquette
• Good numeric ability. Analytical and good problem-solving ability. Accurate with strong attention-to-detail.
• Good understanding of key business processes and practices.
• Methodical and meticulous
• Team player; responsive and tenacious; ability to function independently