Role Purpose    

• Ensure that all clients submit monthly membership data, ensuring that data received is received timeously, in the correct format and aligned to all mandatory required data and policy definitions. Overall maintenance of data collection.

Requirements    

• Grade 12.
• Knowledge of Microsoft Office Package (Excel and Word) is essential.
• Minimum of 2 years’ Employee Benefits experience.
• Strong written and verbal communication skills (in English).

Duties & Responsibilities    
 The incumbent will be co-responsible for the following:

• Assist employers in resolving errors relating to monthly reconciliation /data schedules.
• Ensure that data received is attached to the appropriate monthly contribution work  flow after all queries have been addressed.
• Put appropriate notes onto the contribution workflow when data is in query.
• Manage receipt of accurate data on the Risk book of business on a monthly basis.
• Engage and educate clients on data requirements.
• Manage and collect the required PPR data (Cell phone numbers /email addresses).
• Ensure accurate data is received and all fields align to policy administration.
• Assist the pricing team with data for review purposes.
• Attend client meetings to educate and assist with data issues.
• Responsible to ensure that the administrators can run the monthly reconciliation with accurate data.
• Ensure that data is aligned to the effective month and is dated accordingly.
• Assist with strategic projects to convert data onto the Employer portal.

Competencies    

• Organising and planning skills.
• Accountability.
• Customer orientated.
• Attention to detail.
• Good communication skills.
• Persistency to resolve issues.
• Accuracy.
• Teamwork.

Deadline:12th June,2025