Key Roles and Responsibilities:

• Business analysis and reporting
• Insights and recommendations.
• Collaboration with Team Leaders & Ops Managers
• Call List analysis: Order hit rate, Customers not available, distributed to depots. Call List analysis: Order hit rate, Customers not available, distributed to depots. Incorrect master data information communicated to depots daily:
• Trend analyses and planning across peaks
• Identify and execute best practices in report design and automation.
• Focus is on solutions to operational problems and business processes.
• Work closely with our stakeholders to analyze (prompt and document) various requirements.
• Create functional specifications after analyzing the requirements and specifies how the development will be done to satisfy the requirements.
• Conduct a comprehensive analysis of sales data to derive localized insights, facilitating informed decision-making.
• Provide ongoing support to the Team Leaders and CXC teams by delivering weekly insights and analyses to optimize sales performance.
• Proactively identify weekly opportunities or issues within CXC operations, enabling timely resolution and maximizing revenue potential.
• Evaluate standard reporting packs, offering strategic recommendations to Team Leaders and Ops Managers for enhanced performance.
• Generate and deliver daily, weekly, and monthly reports detailing sales performance metrics at the individual sales representative level, encompassing volume, pricing, retention, BEES (Brand Equity and Engagement Score), trade schemes, availability, calling activity, promotions effectiveness, and scorecards.

Minimum Requirements:

• BCom degree or relevant 3-year qualification
• Intermediate/Advanced MS Excel skills a must
• Experienced in reporting set up, analytics and project management
• SAP experience advantageous
• Data warehousing automation experience advantageous
• SAB Operations experience advantageous
• Good communication skills
• Attention to detail
• Strong work ethic
• Commercial and business acumen
• Project Management skills
• Strong relationship development and collaboration skills