Jobs

Customer – Senior Consultant – Customer Strategy & Design at Deloitte

  • Job Type Full Time
  • Qualification
  • Experience 5 – 8 years
  • Location Gauteng
  • City Johannesburg
  • Job Field Consultancy 

Customer – Senior Consultant – Customer Strategy & Design at Deloitte

Customer – Senior Consultant – Customer Strategy & Design

Job Description

  • This position supports the Engagement Manager in delivery of services to / at client premises on delegated engagement / project. Hypothesis development – This would include Customer and market segmentation, Application of methods, Trends and forecasting capability, Problem solving, Analytical capability, Financial modelling, Storyboarding and Report writing.

Key Performance Areas

  • Defines the Market  – Ability to analyze the external environment and appreciate its importance in the formulation of an organization’s strategy
  • Shapes the Strategy – Ability to help shape a client’s strategy by providing insights to help them create an advantaged position in the market
  • Develops Sector and Offering Knowledge – Ability to build sector and market offering knowledge and apply it to influence a client’s strategic direction
  • Strategic Impact – Supports the Senior Manager on delivery of designated engagement / project, managing the implementation of the agreed deliverables
  • Budgets / Profitability – Maintains quality and timeous delivery as per SLA
  • Solutioning – Ability to operate in an ambiguous environment and work independently

Leadership Capabilities

  • Living our Purpose – Identifies and embraces our purpose and values and puts these into practice in their professional life
  • Influence – Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
  • Performance drive – Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
  • Strategic direction – Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
  • Talent development – Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Cross Consulting / Core Professional Capabilities

  • Delivery Excellence – Ability to produce a high quality work product and collaborate with others to deliver a superior client experience
  • Knows the Business and Sector – Ability to understand how business functions operate and how sector trends impact a client’s business
  • Analytical Thinking & Problem Solving – Ability to select appropriate methods for collecting and analysing data, and develop informed recommendations that shape or support the client’s business strategy
  • Financial Acumen – Ability to incorporate financial information when evaluating strategic options
  • Client Presence – Ability to deliver key messages with clarity, confidence and poise to instil confidence in clients
  • Logical Structuring – Ability to organize insights and define a logical flow to tell a story when presenting recommendations
  • Global Mind-set  – Ability to apply a global and diverse perspective to problem solving
  • Technology Fluency – Ability to apply technical knowledge to address client business challenges

Qualifications

  • Degree/Post Graduate Qualification:
  • BSC Engineering (Mechanical, Process, Chemical) (Business Sciences
  • Business Administration (MBA or equivalent)
  • Finance
  • Economics (quantitative) / Statistics
  • Statistics
  • Engineering
  • Law

Preferred Experience

  • Minimum 5-8 years working experience in a consulting environment
  • Significant experience in strategy-led work.
  • Proven ability to create markets and develop client accounts.
  • 3 years in a client facing role

Method of Application

Interested and qualified? Go to Deloitte on jobs.smartrecruiters.com to apply

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