- Job Type Full Time
- Qualification
- Experience 5 – 8 years
- Location Gauteng
- City Johannesburg
- Job Field Consultancy
Customer – Senior Consultant – Customer Strategy & Design at Deloitte
Customer – Senior Consultant – Customer Strategy & Design
Job Description
- This position supports the Engagement Manager in delivery of services to / at client premises on delegated engagement / project. Hypothesis development – This would include Customer and market segmentation, Application of methods, Trends and forecasting capability, Problem solving, Analytical capability, Financial modelling, Storyboarding and Report writing.
Key Performance Areas
- Defines the Market – Ability to analyze the external environment and appreciate its importance in the formulation of an organization’s strategy
- Shapes the Strategy – Ability to help shape a client’s strategy by providing insights to help them create an advantaged position in the market
- Develops Sector and Offering Knowledge – Ability to build sector and market offering knowledge and apply it to influence a client’s strategic direction
- Strategic Impact – Supports the Senior Manager on delivery of designated engagement / project, managing the implementation of the agreed deliverables
- Budgets / Profitability – Maintains quality and timeous delivery as per SLA
- Solutioning – Ability to operate in an ambiguous environment and work independently
Leadership Capabilities
- Living our Purpose – Identifies and embraces our purpose and values and puts these into practice in their professional life
- Influence – Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
- Performance drive – Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
- Strategic direction – Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
- Talent development – Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
Cross Consulting / Core Professional Capabilities
- Delivery Excellence – Ability to produce a high quality work product and collaborate with others to deliver a superior client experience
- Knows the Business and Sector – Ability to understand how business functions operate and how sector trends impact a client’s business
- Analytical Thinking & Problem Solving – Ability to select appropriate methods for collecting and analysing data, and develop informed recommendations that shape or support the client’s business strategy
- Financial Acumen – Ability to incorporate financial information when evaluating strategic options
- Client Presence – Ability to deliver key messages with clarity, confidence and poise to instil confidence in clients
- Logical Structuring – Ability to organize insights and define a logical flow to tell a story when presenting recommendations
- Global Mind-set – Ability to apply a global and diverse perspective to problem solving
- Technology Fluency – Ability to apply technical knowledge to address client business challenges
Qualifications
- Degree/Post Graduate Qualification:
- BSC Engineering (Mechanical, Process, Chemical) (Business Sciences
- Business Administration (MBA or equivalent)
- Finance
- Economics (quantitative) / Statistics
- Statistics
- Engineering
- Law
Preferred Experience
- Minimum 5-8 years working experience in a consulting environment
- Significant experience in strategy-led work.
- Proven ability to create markets and develop client accounts.
- 3 years in a client facing role
Method of Application
Interested and qualified? Go to Deloitte on jobs.smartrecruiters.com to apply

Leave a Comment