Duties and Responsibilities

Accounts Receivable & Collections

• Monitor and reconcile client account statements to ensure accuracy and completeness.
• Follow up on outstanding payments and escalate overdue accounts to relevant stakeholders.
• Record all client communications and collection activities in the Case Management System (CMS).
• Collaborate with relationship attorneys to support collection efforts and resolve billing queries.
• Investigate and resolve unapplied payment matters.
• Process refunds and request write-offs in accordance with firm policy.
• Manage consolidated billing and finalize prebills for designated accounts.
• Retrieve remittance details from client portals and ensure timely, accurate payment allocation.
• Distribute special statements to clients within the first four working days of each month.
• Keep debtor days to a minimum and consistently meet monthly collection targets.

Accounting & Administrative Support

• Assist with month-end financial tasks, reconciliations, and reporting.
• Conduct company searches and assists with ad-hoc financial duties as required.
• Provide backup support for absent Credit Controllers when needed.
• pying and general office duties.

Qualifications and Experience

• Matric or equivalent qualification
• Minimum 3 years’ experience in Credit Control or Junior Bookkeeping, preferably in a legal or professional services environment
• Clear Criminal and ITC record