- Job Type Full Time
- Qualification Bachelors
- Experience
- Location Western Cape
- City Cape Town
- Job Field Customer Care
Coordinator-Back-End / Blended / Customer Service-Email + Chat + Voice at EXL South Africa
Coordinator-Back-End / Blended / Customer Service-Email + Chat + Voice
About the job
- To ensure customer appointments are booked inline with business and customer expectation, overcoming objections and ensuring these are resolved to a conclusion.
- Support the other departments in dealing with customer queries regarding scheduling.
- Manage and understand the expectations of the customer and to ensure service lines are adhered to.
Method of Application
Interested and qualified? Go to EXL South Africa on www.linkedin.com to apply
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