Job Description

Purpose:

• The purpose of this job is to ensure that service standards are met and that customer issues are resolved; this can be achieved through accurate checking of invoices.
• This will result in securing that an actual item purchased corresponds with the customers receipt, in order to avoid losses.

KEY RESPONSIBILITIES:

• Ensure that the actual item/s purchased corresponds with the customers receipt ensuring that the correct goods leave the premises
• Ensure that the item purchased is correctly scanned
• Keep record of inter branch sales
• Greet customers in a friendly manner as they enter and exit the store
• Monitor checkout stations (and self-service in stores with this feature) for cashier performance and needs by superior
• Avoid duplications of to follow items
• Participate in perpetual stocktakes
• Ensure housekeeping of work area according to company standards
• Perform any work-related tasks as delegated by Superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Grade C in security (advantage)
• 2 years previous experience in a similar role
• Brights Induction (Service excellence)
• Internal Procedural knowledge
• Ability to take on responsibility, be diligent & handle pressure
• Ability to work independently as well as in team
• Perform duties in an effective and efficient manner
• Product and department knowledge
• Interpersonal skills
• Good customer skills