Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
• With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
• Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.
• Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes.
• Overall responsibility and accountability for the iStore customer experience and target achievement.
• Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

You need to have:

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication