• To manage resources in order to maximize turnover. Ensuring that standards, processes and policies are adhered to.

Minimum Requirements

• 2- 3 years Liquor retail experience
• 2 -5 years of People / Management
• Must be able to pass given assessments at the required level
• Must be successful in at least 2 competency-based interviews
• Must be flexible and willing to be transferred between stores
• Sound Numeracy skills and knowledge of retail industry
• Communication skills – clearly conveying message and actively listening 

Business mindedness 

• Must be willing to give authorization for a full credit and criminal check
• Must be Matriculated (attach certified copy to application)
• Must have a valid South African ID (attach copy to application)
• Must have a valid Driver’s license code 08 (attach certified copy of license)

Competencies

• Monitor and develop other’s performance. Acknowledges good performance, confronts and corrects poor performance
• Solves new/unfamiliar problems by generating workable solutions
• Ability to identify/prioritise urgent matters and attend to them immediately
• Ability to influence confidently, firmly and fairly
• Attention to detail
• Building relationships and promote teamwork
• Be able to communicate effectively at all levels
• Create, read and interpret reports
• Achieving results through others
• Plan, organize and follow up on activities and plans
• Good personal communications skills
• Adhere to standards, procedures and policies
• Customer Orientation
• Communication skills – clearly conveying message and actively listening
• Business mindedness

Key Responsibilities

• Execute the day-to-day operational expectations regarding the business efficiency to stock availability on the Sales floor.
• Maintaining good customer service standards
• Ensure to maintain a good energy of staff management
• Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
• Ensure that security procedures are adhered to
• Ensure that merchandise/display standards are adhered to
• Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed.
• Prevent wastage/shrinkage/damages
• Check correct pricing e.g. labels
• Ensure that all administration is completed accurately and timeously
• Analyse, maintain and update relevant information/documentation, take required action when necessary 
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services
• Monitor budgets and take required action
• Analyse profitability of department, make recommendations or take required actions
• Optimize stock levels e.g. always in stock, never overstocked through effective ordering
• Manage employees to ensure standards are maintained by competent, motivated employees

Merchandising Management 

• Conducts regular quality checks on merchandise 
• Executes plan guide 100% 
• Handles product as per SOP calendar 
• Back up areas are kept clean and clear 

Food Safety & Hygiene – Ensure ASAPIRAT readiness

• Ensures that hygiene and housekeeping standards are maintained 
• Ensures stock rotation to avoid expired stock
• Monitors the adherence to food safety and health and safety standards are maintained 
• Implements cleaning schedules and checks effective cleaning and sanitation 

Customer Services Management 

• Responds to customer requests 
• Answers queries on out of stock – assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability  

Systems 

• Gap scanning out of stocks 
• Identifies, counts, and records out of stocks & over stocks 
• Processes waste

Closing date: 07 September 2025