• We are looking for a Client Manager in our Client Management Team for the Non-Life business to manage the substantial Munich Reinsurance Africa Branch (MRAB) portfolio and find new opportunities to grow with our clients.
• As part of the largest reinsurer in the world your job will involve delivering Munich Re value and service to our clients to ensure a leading position in the market. You will report to the Client Management Executive. You will not have any direct reports.

Your Role:

• Understand Munich Re’s strategy/value proposition/unique selling proposition, sales approach (e.g. direct vs. broker), tactical steps and positioning of competitors compared to MR, and positioning of clients/brokers and their relevance for MR
• Develop an understanding of clients’ strategy, decision-making landscape and business/financial needs (including capital requirements) to ensure deeper reinsurance engagement and reach
• Analyse market drivers, competition and broker environment/activities as well identify trends
• Develop strategies and plans to defend and grow client relationships
• Broaden MR’s network, including for new business opportunities
• Align with internal teams e.g. Underwriting to develop a strategy for renewal, to develop tactical steps and negotiate the best outcome for Munich Re
• Develop and realise market/client approaches in cross-departmental teams; strengthen MR’s value proposition through differentiation, services rendered together with different MR units (i.e. Insurance Consulting, Cyber)
• Convey the Munich Re Groups value propositions in a compelling way
• Use several channels to build the brand including social media, conferences, events and the like.
• Establish best practices for CRM-driven interaction between outside client, sales/underwriting teams, innovation and consulting.
• Develop knowledge across all lines of business, with the ability to identify risks, understand Reinsurance structures, and explain concepts to others, whilst building in-depth expertise in main classes of business

Your profile:

• Advanced university (or other business) degree and professional designation with at least 5 years of hands-on, in-depth Non-Life (re-) insurance experience.
• High degree of client orientation.
• Has experience in project management methodologies and team leadership, with the ability to manage interdivisional projects.
• Ability to present and provide analysis up to and including the C Suite of multinational companies and governmental entities.
• Abstract reasoning skill.
• Ability to embrace what drives customer behaviour and decisions through analysis, based on both qualitative and quantitative data.
• Curiosity and entrepreneurialism with the ability to collaborate with others to set a vision and orchestrate a process to implement that vision.
• The ability to act in a consultative role with multiple stakeholder levels and areas of business.