Responsibilities:

• Drive innovation and business initiatives in the claim’s environment from a digital and automation perspective.
• Successful execution of Claims strategy
• Support the product development cycle (specifications on system), which will include maintenance and new product design on claims and claims automation.
• Support business to improve client journey.
• Develop user stories to develop and improve the policy administration system in the claims environment.
• Support as key person to set up claims modules which includes all steps such as reports, automation, and data requirements.
• Claims reporting to internal and external stakeholders and Investigate logs received from IT and departments to determine solutions.
• Assist Data team to build accurate reports by identifying trends, validate data to enable the business to manage portfolio profitable.

Skill sets required:

• Matric
• NQF4 Certificate in Short term insurance
• 3 years short term insurance experience
• Experience in short-term insurance claims environment.
• Policy administration system knowledge (UI and back-end)
• Proficient in both spoken and written English
• Insurance data interpretation skills