Job Description

• A leading health insurance company is seeking an experienced and strategic Chief Operating Officer (COO) to join its executive leadership team. This role is critical in driving operational excellence, scaling business performance, and ensuring the seamless delivery of high-quality health insurance solutions. The successful candidate will work closely with the CEO and Board to translate strategy into execution, optimise processes, and support the company’s continued growth in a highly regulated environment

Responsibilities

• Provide professional support and guidance related to health insurance products
• Manage and maintain client relationships
• Assess client needs and recommend suitable insurance solutions
• Ensure compliance with regulatory and company standards
• Prepare and manage documentation, policies, and reports
• Liaise with internal teams and external stakeholders
• Meet performance targets and service-level agreements

Requirements

• Relevant qualification in Insurance, Finance, Healthcare Administration, or related field
• 10+ years’ experience within the insurance industry (health insurance preferred)
• Strong understanding of health insurance products and regulations
• Excellent communication and interpersonal skills
• High attention to detail and strong administrative ability