Job Description

• To seek, identify and exploit business opportunities for the Bank and growing the portfolio through the acquisition of new clients and the retention thereof and responsible for portfolio management of 0 to 10 million turnover clients
• The Growth Support Specialist will provide critical support to the Growth / Gold team, particularly in the lending space. This role involves assisting Business Managers (BMs) with both scored and judgmental credit assessments to facilitate successful credit deal closures.

Are you someone who has:

• Enhance business performance and profitability
• Actively coach team through providing advice about subject matter, solutions, principles and processes and personal progression with the aim to improve performance
• Plan and manage performance, talent, succession and culture of team in order to improve performance
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals
• Compile reports that track progress and guide business to make informed decisions
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Develop and manage key stakeholder relationships that enable achievement of operational objectives
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
• Drive customer service delivery goal achievement in line with predefined standards and in support of sales objectives
• Manage cost to income to increase profitability and efficiencies for the business
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness and report on variances

You will be an ideal candidate if you:

• Must have a strong understanding of credit assessment processes, excellent communication skills, and a commitment to team success
• Experience in a similar role would be advantageous
• Must have obtained a Finance related Degree
• Have 2-3 years Business management, Portfolio management & Sales experience

End Date: December 1, 2025