New Business Development

• Identify and pursue new business opportunities within the hospitality, lifestyle, and education sectors.
• Conduct market research to uncover potential clients and understand their needs.
• Initiate contact through cold calling, networking, and leveraging existing relationships.
• Develop tailored pitches and proposals in collaboration with internal teams.
• Lead negotiations and close deals that align with Tsebo’s strategic goals.

 Client Relationship Management

• Build and maintain strong, long-term relationships with clients.
• Present new products and services to existing clients to enhance satisfaction and retention.
• Coordinate with technical and operational teams to ensure seamless service delivery.
• Facilitate client feedback sessions and debriefs to continuously improve offerings.

 Strategic Planning & Market Intelligence

• Attend industry events, conferences, and networking functions to stay informed on market trends.
• Provide insights and recommendations to senior management on emerging opportunities.
• Identify and develop unique selling propositions and differentiators for Tsebo’s catering solutions.
• Collaborate with marketing to design campaigns and distribution strategies that drive growth.

 Sales Management & Reporting

• Maintain accurate records of sales activities and client interactions using CRM tools.
• Forecast sales targets and ensure they are met or exceeded.
• Track performance metrics and report progress to leadership.
• Mentor and support junior business developers and sales staff.

 Internal Collaboration & Representation

• Work cross-functionally with operations, finance, and marketing to align business development efforts.
• Ensure all team members represent Tsebo professionally and consistently.
• Promote a culture of excellence, innovation, and client-centricity across the business development team.

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum of 5 years’ experience in B2B solution selling, preferably in catering or hospitality.
• Proven success in business development and strategic sales.
• Strong understanding of business challenges and customer management with a track record of identifying and closing opportunities
• B2B experience mainly within soft services in Facilities Management. Catering management is a distinct preference in this position
• Experience in the Living Lifestyles and Education sector is highly advantageous.