- Job Type Full Time
- Qualification Bachelors
- Experience
- Location Gauteng
- City Johannesburg
- Job Field Customer Care
Business Development Manager at DHL
Business Development Manager
In this Business Development Manager Position
- Develop target lists of new business within existing portfolio and continuously review and update.
- Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
- Respond to customer enquiries/complaints.
- Manages and sells within a defined portfolio of existing customers and wins lasting business relationship with DGF.
- Responsible for establishing customer profiles and customer needs.
- Additional and renewal project business acquired.
- Revenue potential of existing account portfolio increased and developed to include project offering
- Develop and maintain project solutions for existing and new customers.
- Highlights to above on observations of market dynamics
- High level of research for developing opportunities for new project business
- Maintain and support interdepartmental relationships.
- Collaborate with colleagues across the organization to achieve shared goals.
- Work with Global team on complex project bids
- Develops sales within existing portfolio and Plan/strategize/ activities to achieve target budgets.
- Responsible for conducting high quality presentation of non-standardized solutions to project customers.
- Establish and present customized offers to customers
- Prepare and realize project offerings.
- Responsible for product targets as defined within existing portfolio.
- Responsible for budgeted growth in additional business within existing customer portfolio.
- Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
- Maintain pipeline in Salesforce
- Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.
- Informal influence to enable improvement and change within the organization.
- Assist Global Bid Team where large projects require commercial and technical solutions ▪ Achieves targets aligned with business goals.
- Demonstrates structured, efficient work processes and methods.
- Uses sound judgment, manages risk and anticipates impact on overall business.
- Accomplishes own tasks whilst in support of corporate goals.
Now, here is what we need from you!
- Knowledge and experience of industrial projects ocean freight (including breakbulk, RORO, part charter and charters)
- Knowledge and experience of abnormal road transportation within South Africa and neighboring countries is advantageous
- Outstanding communication and negotiation skills and the ability to focus on outcomes.
- Proven ability to build and manage relationships.
- Champion for development of successful sales engagement.
- Ensure a sound understanding of, show knowledge of and be strongly conversant in our industry workings.
- Strategic thinking
- Persuasiveness
- Systematic problem solving
We offer:
- Comprehensive training and development opportunities.
- Mentorship from experienced freight forwarding professionals and senior leaders.
- Opportunities for international travel and exposure within the Freight Forwarding Industry.
- Potential for full-time employment upon successful completion of the program.
Method of Application
Interested and qualified? Go to DHL on careers.dhl.com to apply

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