Jobs

Business Development Manager at DHL

  • Job Type Full Time
  • Qualification Bachelors
  • Experience
  • Location Gauteng
  • City Johannesburg
  • Job Field Customer Care

Business Development Manager at DHL

Business Development Manager

In this Business Development Manager Position

  • Develop target lists of new business within existing portfolio and continuously review and update.
  • Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
  • Respond to customer enquiries/complaints.
  • Manages and sells within a defined portfolio of existing customers and wins lasting business relationship with DGF.
  • Responsible for establishing customer profiles and customer needs.
  • Additional and renewal project business acquired.
  • Revenue potential of existing account portfolio increased and developed to include project offering
  • Develop and maintain project solutions for existing and new customers.
  • Highlights to above on observations of market dynamics
  • High level of research for developing opportunities for new project business
  • Maintain and support interdepartmental relationships.
  • Collaborate with colleagues across the organization to achieve shared goals.
  • Work with Global team on complex project bids
  • Develops sales within existing portfolio and Plan/strategize/ activities to achieve target budgets.
  • Responsible for conducting high quality presentation of non-standardized solutions to project customers.
  • Establish and present customized offers to customers
  • Prepare and realize project offerings.
  • Responsible for product targets as defined within existing portfolio.
  • Responsible for budgeted growth in additional business within existing customer portfolio.
  • Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
  • Maintain pipeline in Salesforce
  • Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.
  • Informal influence to enable improvement and change within the organization.
  • Assist Global Bid Team where large projects require commercial and technical solutions ▪ Achieves targets aligned with business goals.
  • Demonstrates structured, efficient work processes and methods.
  • Uses sound judgment, manages risk and anticipates impact on overall business.
  • Accomplishes own tasks whilst in support of corporate goals.

Now, here is what we need from you!

  • Knowledge and experience of industrial projects ocean freight (including breakbulk, RORO, part charter and charters)
  • Knowledge and experience of abnormal road transportation within South Africa and neighboring countries is advantageous
  • Outstanding communication and negotiation skills and the ability to focus on outcomes.
  • Proven ability to build and manage relationships.
  • Champion for development of successful sales engagement.
  • Ensure a sound understanding of, show knowledge of and be strongly conversant in our industry workings.
  • Strategic thinking
  • Persuasiveness
  • Systematic problem solving

We offer:

  • Comprehensive training and development opportunities.
  • Mentorship from experienced freight forwarding professionals and senior leaders.
  • Opportunities for international travel and exposure within the Freight Forwarding Industry.
  • Potential for full-time employment upon successful completion of the program.

Method of Application

Interested and qualified? Go to DHL on careers.dhl.com to apply

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