RESPONSIBILITIES:

The incumbent will be responsible for:

• Provide information and responses to enquiries on all benefits administration queries and requests for information in respect of benefits policies, procedures, forms and processes for:
• Retirement funds, Group life insurance (including fund allocations), Leave calculations upon retirements, Study benefits, Long service awards, Injuries on duty, Medical aid, Housing loans, Family cover for funeral benefits and pensioners support.
• Assist employees with information and clarity on benefits and processes request
• Receive and process benefits related documentation from clients and redirects/forwards to the appropriate parties for further execution, which includes liaison, follow-up and feedback from service providers and external stakeholders to HR Ops and employees, and in the cases of death and disability, the employees’ relatives, legal representative and or estate.
• Scan and upload all relevant documentation on to the HR System (employee record updates).
• Process rebate for tuition fees for pensioners and eligible dependants
• Assist employees with relevant information and documentation for the processing of Housing Loans.
• Instruct Salaries to process deductions for approved housing loans where necessary.
• Verify eligible staff for Long Service Awards on a monthly basis from service history and system records. Thereafter, calculate and process relevant awards related to certifications and monetary payments on a monthly basis.
• Provide support and assistance on processing of injuries of duty.
• Provide relevant information and proof of processes and relevant documentation for audit queries (quarterly and annual basis).
• Provide relevant statistics, reports and documentation, as and when requested by various stakeholders including Line Management on benefits related administration and matters.
• Retirement Fund administration (via HR Ops, i.e. Partnerships and Services)
• To provide a holistic benefits administration services to the University of Pretoria employees, Line Management and other relevant stakeholders, which includes benefits administration for Retirement funds, Group life insurance (including fund allocations), Leave, Study benefits, Long service awards, Injuries on duty, Medical aid (including pensioner medical aid), Housing loans and Family cover for funeral benefits.

MINIMUM REQUIREMENTS:

• Bachelors/BTech or National Diploma in the relevant field
• A total of three (3) years’ experience in benefits administration, retirement funds administration and injuries on duty with a Bachelors/ BTech
• A total of five (5) years’ experience in benefits administration, retirement funds administration and injuries on duty with a National Diploma
• Exposure to PeopleSoft or similar HR system.

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):

• Good knowledge and understanding of pension fund governance and associated legislation;
• Effective project management skills;
• Knowledge of relevant legislation: BCEA, Pensions Fund, Workmen’s Compensation, UIF;
• Training in PeopleSoft or similar HR system;
• Demonstrated computer literacy (e.g. HR information systems, MS Word, Excel).
• Accuracy and attention to detail;
• Excellent communication (verbal, written, presentation) and customer-service;
• Excellent organisational, planning and time management skills;
• Ability to work effectively under pressure, within a team and independently.

ADDED ADVANTAGES AND PREFERENCES:

• Relevant honours degree
• A total on three (3) years’ experience in the benefits environment
• Experience in a higher education or similar environment.
• Experience in one or more of the following additional areas:

CLOSING DATE: 13 June 2025