Responsibilities:

• Deliver exceptional, personalized customer service that reflects our bold beauty philosophy
• Provide expert advice and product recommendations across makeup, skincare, and beauty tools
• Stay up to date with the latest beauty trends, launches, and techniques
• Support customers with tailored consultations, shade matching, and application tips
• Drive sales by meeting individual and store targets, including loyalty program sign-ups
• Maintain a visually stunning and organized product display that reflects the brand’s aesthetic
• Assist with stock replenishment, inventory checks, and loss prevention
• Collaborate with the team to create a vibrant, welcoming store atmosphere
• Participate in in-store events, tutorials, and activations to engage and inspire customers
• Contribute to content creation efforts (e.g., product demos, team features, trend tips) for social media and in-store displays
• Maintain hygiene, safety, and compliance standards

Requirements:

• 2-3 years retail experience
• 1-2 years proven experience in fashion and beauty retail
• Beauty related qualification (advantageous)
• Good product knowledge across all beauty categories
• Exceptional customer service and communication skills
• Ability to build genuine relationships and deliver personalized consultations
• A calm, stylish presence with a solution-focused mindset
• Passion for current beauty trends and a flair for artistry
• Comfortable working with sales targets and KPIs
• Ability to thrive in a dynamic, team-oriented environment
• Willingness to learn, grow, and contribute to a bold new store experience
• Flexibility to work retail hours, including weekends and holidays
• Bonus: Experience with content creation or social media engagement in a beauty context