Key Responsibilities:

Sample Reception & Logging:

• Receive and inspect incoming samples, verifying all accompanying documentation (e.g., chain of custody, sample submission forms).
• Log samples accurately into the Laboratory Information Management System (LIMS) and assign unique identification numbers for traceability.
• Ensure samples are labeled clearly and stored according to required conditions (e.g., chilled, frozen, ambient) as per laboratory protocols.
• Communicate with clients or couriers regarding discrepancies, missing information, or improper sample packaging.
• Prepare samples for transfer to relevant analytical departments within the required turnaround times.
• Maintain a clean, organized, and biosecure reception area in line with laboratory hygiene protocols.
• Assist with the archiving or disposal of samples according to laboratory retention policies.
• Ensure the relevant documents are completed and present for sample traceability.

Sample Collection & Delivery:

• Perform regular deliveries and collections of samples to/from clients, couriers, or other facilities, ensuring all samples are transported under the correct conditions.
• Pack samples securely and ensure they are placed in the designated storage areas upon return to the laboratory.
• Conduct sampling as required, adhering to prescribed sampling procedures.
• Ensure that all vehicle-related documentation (e.g., petrol slips) is maintained accurately.
• Report any issues or incidents with the vehicle to the laboratory manager immediately, no later than the close of business.
• Ensure that the vehicle is kept clean, well-maintained, and in good working order at all times.
• Always be available to receive instructions from the office and communicate any challenges or concerns promptly.

General Administrative & Logistical Support:

• Ensure that all standard operating procedures (SOPs) and health and safety regulations are followed at all times.
• Treat company property, including vehicles and laboratory equipment, with care and respect.
• Assist with sample packing in order of collection, ensuring samples are stored properly in the designated fridge.
• Support the laboratory team with additional administrative tasks as needed.
• Be a point of contact for clients or couriers regarding sample-related queries or concerns.

Requirements

• Matric/Grade 12.
• Tertiary qualification in Food Science, Microbiology.
• Valid driver’s license required.
• Prior experience in a laboratory, logistics, or related environment (Advantageous).
• Experience with sample management or handling (Advantageous).
• Basic computer literacy (MS Office, data entry systems).
• Familiarity with Laboratory Information Management Systems (LIMS) or sample tracking software (Advantageous).
• High attention to detail and accuracy.
• Strong organizational and time management skills.
• Good written and verbal communication.
• Ability to work in a fast-paced environment and as part of a team.
• Polite and presentable when dealing with clients.
• Ability to work independently with minimal supervision.
• Strong problem-solving and communication skills.