Key Responsibilities: 

• Managing and optimising the entire outbound process.
• Leading and coordinating daily picking operations by ensuring all customer orders and replenishments to stores are fulfilled accurately, timely, and efficiently
• Optimizing Warehouse Operations by implementing best practices for picking processes to enhance productivity and minimize errors
• Identifying areas for improvement and implementing innovative, practical solutions. 
• Coordinate with internal teams and transporters to streamline end-to-end processes
• Budget and cost control – including daily optimised workforce planning and scheduling
• Managing, tracking, and reporting on KPIs, not limited to Cost Per Unit, Unit Per Hour, SLA from allocation to dispatch
• Maintain and ensure compliance with Best Operating Practices (BOP) and 6S in your departments and ensure all activities comply with company policies, health and safety regulations, and legal requirements
• People Management and development across the full employee journey

Qualifications and Experience:

• A post-matric qualification in Logistics Management/Supply Chain in Management/Retail Business Management/Warehouse Operations Management is advantageous. 
• At least 2-4 years of solid management experience.
• At least 5 years industry-related experience 
• Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous)
• Working knowledge of MS Office, with a strong MS Excel capability