What will you do?

• Provide Epsilon Support to Sanlam Retail Affluent’s (SRA) business environments.

What will make you successful in this role?

• Analysis of production queries received.
• Provide recommended solutions for production queries.
• Problem solving, root cause analysis and user assistance for production queries.
• Provide standby and  support.
• Test Interfaces to other systems.
• Debugging and troubleshooting of programs.
• Provide test information to Testers when required and applicable.
• Support of MS Access solution.
• Implement changes into the Production environment.
• Update documentation where applicable.
• Support during DR test.
• Run ad hoc and monthly programs to provide data to external systems.
• Monitor and rectify error reports daily.

Qualification

• Grade 12
• Any relevant IT Qualification (IT Diploma or Degree) will be a strong recommendation

Experience

• Minimum of 2-3 years’ experience within application developmentÂ
• Proven record of exceptional work performance
• Experience with Agile methodologies will be a strong recommendation