Overall Job Purpose: 

• The Alumni Relations Coordinator provides operational and administrative support to the Alumni Manager and plays a key role in implementing the Alumni Engagement Strategy across regions, life stages, and alumni touchpoints.

Duties and Responsibilities:

Event Coordination and Support

• Coordinate and implement alumni events and manage event logistics, RSVPs, and on-site support in collaboration with the Alumni Manager.

Stakeholder Collaboration and Relationship Management

• Update alumni records in the Alumni Management System (AMS), support segmentation, and produce basic reports. Ensure data accuracy, compliance with POPIA, and assist with quarterly data audits.

Alumni Communication

• Draft and schedule alumni communications (emails, newsletters, and social-media content) under the direction of the Alumni Manager. Ensure all content aligns with the Alumni Engagement Strategy and brand tone.

Stakeholder Collaboration

• Liaise with internal stakeholders (Marketing, Career Services, and Faculties) and external vendors to ensure the smooth delivery of events and campaigns.

Reporting and Continuous Improvement

• Prepare monthly and post-event reports for the Alumni Manager. Capture lessons learned and contributed improvement suggestions for processes and alumni engagement initiatives.

Minimum Educational Requirement:

• Diploma in Marketing, Communications, Public Relations and Business Administration
• Bachelors Degree (NQF Level 7) in Business Support is ideal.

Minimum Work Requirement:

• 2-3 years Alumni Relations/ Stakeholder/Client relationship management.
• 2-3 years events coordination experience
• 1-2 years Project Management experience