Job Outputs:

• Updating Impress and excel spread sheets
• Office administrative support.
• Price checking and analyzing of quotes and negotiating beter pricing
• Daily contact with service advisors and managers at various dealerships
• Capturing of data
• Juggling various feedback from various dealerships
• Updating Impress on work done on a vehicle
• Compiling weekly stats for reporting purposes
• Running Tracker reports and updating Impress accordingly
• Following up with the relevant OEM regarding parts delays
• Managing parts delays data and ETD`s
• Preparing downtime billing
• Preparing service rebate data
• Requesting quotes, pictures, reports, parts delay forms and job cards from dealerships.
• Emailing branches on collections and doing follow ups
• Update data on all relevant systems and Supplier Portals
• Resolving of technical related queries within 48 hours or escalating if required.
• Ensure all Maintenance related documents are uploaded to OnBase immediately once updating of systems are completed
• Dealing with suppliers
• Performing ad-hoc administrative activities that may not be directly related to the core duties of the position
• Achieve set KPI

Minimum Experience

• 2 years of administrative experience
• 2 years of basic mechanical knowledge and understanding of the technical aspects of a vehicle.

Minimum Qualification

• NQF Level 4 qualification (Grade 12 or equivalent)

Minimum Requirements

• Computer Literacy
• Code 8 driver’s license is a must
• Proficiency Email/Excel/Word. Must be able to do pivot tables, vlookups and formulate on Excel
• Be prepared to work overtime when necessary.