Job Description

• Optimi is looking for highly motivated individuals with good communication skills to join the team as Academic Support Administrators. The ideal candidates should be able to work in a fast-paced environment, be a team player and have an approachable personality.

REQUIREMENTS

• Grade 12.
• Administration and Client Services Qualification.
• A minimum of 3 years experience in a similar role.
• Familiarity with Microsoft Office Suite.
• Be proficient in English, both verbal and written communication.
• Must be assertive.

DUTIES

• Export class lists on Power BI.
• Add students to their classes.
• Assist with IOS supplementary exams by receiving declaration forms and adding student names on Microsoft Teams for the supplementary exam sessions.
• Handle all client enquiries on Zoho for Academic operations.
• Add students and invigilators to Microsoft Teams.
• Assist teachers with queries.
• Update class lists.
• Activate email addresses.