• Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/deadlines.

Minimum requirements

• Matric Grade 12
• 3 – 4 years Retail experience
• Good Understanding of Multi Media platforms advantageous
• Product knowledge and knowledge of multimedia products and services.

Competencies

• Customer and sales centric
• Must be goal driven and have a proven track record of driving sales
• Sound knowledge of customer service and the dynamic market requirements
• Solid communication and interpersonal skills
• People management skills and the ability to delegate responsibly
• Ability to motivate teams to deliver on targets
• Ability to work retail hours  

Key responsibilities

• Manages GMD operations to maximize sales and deliver excellent customer service.
• Leads GMD teams to optimize stock levels with minimal out of stock.
• Ensures adherence budgets and targets set in GMD.
• Monitors budgets (expenses, turnover, gross) and takes appropriate action.
• Regular consultation and reporting to GMD team and management.
• Ensures that team performance standards are monitored and corrective action is taken.
• Ensures adherence to security procedures to minimize shrinkage and stock loss.
• Implements shrinkage control measures.
• Monitors and drives the implementation of promotional activities in GMD.
• Ensures that customer service excellence is achieved and delivered by all team members
• Provides customers with professional responses.
• Analyses of stock reports and takes appropriate action on stock levels.
• Analyses of daily/weekly turnover figures and areas of improvement identified and actioned.
• Display energy, determination, urgency and commitment in order to generate results and meet objectives.
• Manages, motivates and operates with a great sense of urgency.

Closing date: 20 October 2025