• Assisting the IT Manager and Head of IT’s functions by supporting and managing the CPT IT team, back office servers and services.  Supporting an Azure/Office 365 cloud environment and Identities eg: Entra ID, Intune, Compliance and Security as wells as Supporting all back office related products eg: Active Directory, SQL, ServiceDesk ticketing system, Anti-Virus, SCCM, VM Ware, Citrix

 What You’ll Be Doing:

• Installing, configuring, updating, and maintaining server software/hardware
• Managing and maintaining company’s backup systems. (Veeam, Azure Backup)
• Managing technical services of Windows network infrastructure, including Active Directory, DNS, DHCP, LDAP, Group Policy and Microsoft Intune
• Maintaining security within the network (SentinelOne, Tenable, FortiClient, Mimecast, ISO27001 standards)
• Maintaining and assisting with the IT infrastructure (LAN cabling, Server Room related)
• Monitoring & ensuring uptime of the IT infrastructure
• 3rd level support or escalation of IT Helpdesk calls
• Ensure that the companies IT standards & policies are adhered to
• Ensuring security of the systems, apps and environment.
• Managing the Vox internal IT suite of applications and services.
• Assist with all IT projects including Upgrades (Server OS, Applications, etc) & Rollouts/Migrations.
• Assist with Risk /Governance related tasks and projects
• Keep up to date documentation of system processes and new implementations etc.
• Ensure daily, weekly and monthly checks are done with relevant reporting completed
• Ensure the documentation of Processes and Projects are completed

Who You Are:

• Must be able to lead and work in a team environment.
• Ability to multitask.
• Excellent organisational and interpersonal skills
• Attention to detail, Accurate and analytical
• Must be able to prioritize effectively
• Deadline orientated
• Flexible with working hours. Availability to work afterhours – Overtime will be required
• Standby may be required
• Be prepared to sacrifice personal time to get the outstanding issue resolved or call done.