Job Description

• To ensure implementation of the Group’s Compliance Frameworks and Programmes in consultation with business ensure conformance and adherence with regulations and delivers through a team of Compliance resources/specialists. 
• Ensure adherence of organisational policies and procedures, including regulatory, ethical standards, and relevant operational risk frameworks and policies. 
• Perform regular audits, monitoring reviews, design control systems and help to design and implement company policies.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Deliver customer experience excellence in own service delivery aligned to organisational values and service standards.
• Implement, monitor and control business processes according to quality standards; policy; and GRC requirements in the area of accountability.
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map.
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies, minimise redundancy and risk.
• Analyse and interpret regulation and legislation and identify and risk rate applicable laws and regulations for responsible business units.
• Development and implementation of compliance/legislative universe for responsible business units.
• Development and implementation of Compliance Risk Management Plans (CRMPs) for core legislative and regulatory provisions.
• Compiling monitoring plans indicating the compliance monitoring methodology used and the frequency thereof.
• Compiling monitoring reports on the results of monitoring.
• Incident reporting, to ensure timeous escalation of compliance risks and incidents. Interpret regulation and legislation and assist business units with practical implementation thereof.
• Advise and provide guidance to management on systems, policies, processes and controls implemented to enable compliance.
• Research and communicate applicable legislative developments to all stakeholders.
• Assist with the promotion of a culture of compliance and awareness and actively participating in compliance projects and training initiatives.
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance and practice standards across the business.
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes.
• Develops an understanding of risks and risk management approaches.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Networks and participates in specialist risk forums where required.
• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.
• Responsible for implementing and enforcing the organisation’s or business units’ compliance programme.
• Consults on an on-going basis with operational managers to ensure conformance with applicable laws and regulations covering diverse fields.
• Develop, encourage and nurture collaborative relationships across area of specialisation.
• Display and encourage an appreciation of teamwork and inclusivity.
• Participate in planned activities that are appropriate for own and employee development.
• Provide input to the integrated risk reporting and monitoring initiatives

End Date: October 8, 2025