KEY PERFORMANCE AREAS

• Define, map and intuitionalise business processes according to the approved framework under guidance.
• Investigate and analyse problems faced by business and product owners under guidance.
• Assists in the identification and definition of data requirements.
• Provide simple techniques to elicit, specify, and document data requirements for simple subject areas within clearly defined boundaries.
• Assists in the creation of a data requirements baseline and contributes to investigating and applying authorised requests for changes to base-lined requirements.
• Provide simple techniques to solicit business requirements, analyse, create use cases and then translate into Business Requirements Specifications (BRS) using approved template.
• Assist with the facilitation, identification and definition of application requirements into Functional System Specification (FSS).
• Assist in mitigation of risks and issues pertaining to the implementation of the solution requirements.
• Collaborate with stakeholders to define business process maps and translate them into business process manual under guidance.
• Support and assist process optimisation opportunities in the context of best practice and improved operational efficiency.
• Assist in provision of support services, maintaining documentation and change management efforts.
• Build and maintain relationships with internal and external stakeholders under guidance
• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.
• Submit requirements to the Testing Function for testing and Users under guidance.
• Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfil the requirements under guidance.
• Serve as a liaison to the business community and ICT. Participate in a user and task analysis to maintain the business community’s perspective under guidance.

EDUCATION, SKILLS AND EXPERIENCE

• National diploma in ICT or Information Systems (NQF 6)
• 1 – 2 years’ experience as a Junior Business Analyst
• Proficiency in MS Office applications

Minimum 1 year experience on the following:

• Business process mapping
• Change Management
• System Development Life Cycle (SDLC)
• Testing