New Business Development

• Identify and pursue new business opportunities within the Facilities Management sector.
• Conduct market research to uncover potential clients and understand their needs.
• Build and maintain a robust pipeline through cold calling, networking, and leveraging industry contacts.
• Develop tailored proposals and presentations that speak directly to client challenges and goals.
• Lead negotiations and close deals that align with company objectives and client expectations.
• Collaborate with internal teams to price solutions and ensure feasibility and profitability.

Client Relationship Management

• Foster long-term relationships with existing clients, ensuring satisfaction and loyalty.
• Present new services and solutions to enhance client value and deepen engagement.
• Coordinate with technical and operational teams to deliver seamless service and support.
• Facilitate client debriefs and feedback sessions to continuously improve offerings.

Strategic Business Planning

• Attend industry events, conferences, and networking functions to stay ahead of market trends.
• Provide insights and recommendations to senior leadership on emerging opportunities.
• Identify and develop new service lines, campaigns, and distribution channels.
• Position Tsebo Facilities Solutions as a thought leader and preferred provider in the market.

Sales Operations & CRM Management

• Maintain accurate records of sales activities and client interactions in Salesforce.
• Forecast sales targets and track performance against goals.
• Ensure compliance with internal sales processes and reporting standards.
• Support marketing initiatives and ensure alignment with sales strategies.

Bid & Tender Management

• Lead the qualification and management of tender opportunities.
• Coordinate bid submissions and ensure timely delivery of high-quality proposals.
• Work closely with the bid office and call center team to maximize conversion rates.
• Conduct research and analysis to support competitive positioning and pricing strategies.

Qualifications

• Bachelor’s degree in a relevant field (e.g. Business, Marketing, or related discipline)
• At least 5 years of solution selling experience in a B2B environment
• Proven success in Facilities Management, especially in hard services
• Strong operational background in the services sector
• Familiarity with industry technologies, key role players, and market trends