PURPOSE OF THE ROLE

• The purpose of an Area Supervisor is to ensure effective management of stock age, monitor breakages and damages, and supervise warehouse operators handling put away, replenishment, and rotation.
• They strive to optimize inventory control, maintain product quality, and promote efficient operations within the freezer, chiller, and dry storage areas.
• By fulfilling these responsibilities, the Area Supervisor contributes to the overall success and performance of the warehouse.

KEY RESPONSIBILITIES

• Managing stock age and implementing effective stock rotation practices to ensure proper inventory management and prevent product expiration or obsolescence.
• Monitoring and overseeing breakages and damages within the freezer / chiller, and / or dry storage areas, taking necessary measures to minimize losses and maintain product quality.
• Managing and supervising warehouse operators involved in putaway, replenishment, and rotation of stock, ensuring their efficient and effective performance.
• Providing guidance, training, and support to warehouse operators to ensure they adhere to standard operating procedures and safety protocols.
• Monitoring inventory levels and collaborating with other departments to ensure adequate stock availability and minimize stockouts or overstocking.
• Conducting regular inspections of the freezer, chiller, and dry storage areas to ensure cleanliness, proper organization, and adherence to health and safety regulations.
• Analysing operational data and performance metrics to identify areas for improvement and implement strategies to optimize productivity and efficiency.
• Collaborating with cross-functional teams to coordinate inbound and outbound operations and ensure smooth workflow.
• Providing regular reports and updates to management regarding stock age, breakages, damages, and overall performance within the freezer, chiller, and dry storage areas.
• Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
• Operate within safety standards.
• Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
• Conduct team meetings.
• Monitor and contribute to the overall achievement of the team’s goals.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills – living out the company values and unique HO HOLA culture.
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

CLOSING DATE

• 4 September 2025