- Job Type Full Time
- Qualification Bachelors , Masters
- Experience 5 years
- Location Gauteng
- City Centurion
- Job Field Law / Legal 
Senior Manager: Dispute Management (SMDM) at Public Service Coordinating Bargaining Council (PSCBC)
Senior Manager: Dispute Management (SMDM)
Requirements:
- A Degree in Labour Law or an equivalent qualification.
- A postgraduate degree in Labour law or equivalent will be an added advantage.
- A minimum of 5 years’ proven experience in practical dispute management, labour relations management and enforcement of rulings and decisions.
- At least 5 years’ experience in a supervisory or managerial role, with demonstrated ability to lead teams and manage performance.
- A sound understanding of Labour Court processes and procedures, Public Service
- Resolutions and regulatory frameworks, trade union dynamics within the public sector and stakeholder management.
- A valid driver’s licenses.
Knowledge, Skills, and attributes:
- Proven ability to manage committees and run meetings effectively.
- Project management skills.
- Experience in the development and review of Policies.
- Applied knowledge of research methodologies, data analysis, report writing and presentation.
- Financial Management.
- Time management skills, Design, implementation, and monitoring of Service Level Agreements.
- In depth knowledge of the Labour Relations Act, Basic Conditions of Employment Act, Skills Development Act and the POPI Act.
Key Performance Areas:
- The successful candidate will be responsible for, but not limited to the following, setting, and driving strategic, operational direction and standards of the Dispute Management Unit.
- Ensure improved service delivery to all committees, and related stakeholder meetings held under the auspices of the PSCBC.
- Draft and implement policies and procedures related to case management.
- Work collaboratively with the Resident Panellist Unit in maintaining oversight of conciliation and arbitration operations, ensure compliance with time limits through continuous engagement with the Senior Officer: Dispute Management.
- Attend to escalated technical queries related to dispute management.
- Identify disputes of national importance and issues of major significance and report to the General Secretary.
- Develop and implement dispute prevention programmes.
- Monitor and manage the performance of external panellists and interpreters against defined SLAs and policies.
- Manage the process of Panellist claims.
- Develop a framework and policies for enforcement of collective agreements and all other related claims.
- Drive the operationalisation of enforcement within case management.
- Maintain oversight of enforcement operations through continuous engagement with the Senior Officer: Dispute Management.
- Make presentations on PSCBC activities and/or specific projects at relevant workshops and seminars as required.
- Analyse, problem solve and provide guidance to subordinates and parties on issues or decisions emanating from meetings and make recommendations as required.
- Represent the PSCBC through participation in industry-specific platforms.
- Compile monthly, quarterly, annual and any other ad hoc reports on the strategic and operational performance of the Unit, as required by the General Secretary.
- Continuously assess, conduct research, and make recommendations on global best practice dispute resolution and enforcement systems and methodologies for implementation within the Unit and organisation.
- Develop and maintain stakeholder relations across public sector bargaining councils, for sustained service delivery pertaining to the unit.
- Prepare and maintain oversight of the unit budget.
- Supervise, train, and develop subordinates in the unit through formalised human capital management structures such as the performance management and evaluation system.
Method of Application
- The above positions are based in Centurion, enquiries about the above mentioned positions must be directed to: Mr. Xolani Magagula, tel. no.: (012) 644 8100 / 8171.
- Interested candidates must submit a written covering letter clearly indicating the position they are applying for, accompanied by a comprehensive Curriculum Vitae and certified supporting documents (certification not older than three months).
- Applications must be addressed to: Senior Officer: Human Resources, email: [email protected] or Hand-delivered to: PSCBC Offices, Building D, 260 Basden Avenue, Lyttelton, Centurion
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