Jobs

Business Process Engineer at CLS Human Capital Specialists

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 3 years
  • Location Gauteng
  • City Pretoria
  • Job Field Data, Business Analysis and AI&nbsp , ICT / Computer&nbsp

Business Process Engineer at CLS Human Capital Specialists

Business Process Engineer

Job Purpose:

  • To lead and support clients through their digital transformation journey by analysing, mapping, and improving their business processes, while collaborating with internal teams to design and implement scalable, tech-enabled solutions.

REQUIREMENTS

Minimum education (essential):

  • Relevant degree in Industrial, Mechanical, Civil, or Chemical Engineering (Strong Technicon qualifications will also be considered)

Minimum applicable experience (years):

  • 3+ years’ experience in a process engineering, business analysis, or similar role

Required nature of experience:

  • Business process mapping and analysis
  • Client-facing stakeholder engagement
  • Exposure to digital operations or automation tools
  • Collaboration with product or development team

Skills and Knowledge (essential):

  • High emotional intelligence and excellent communication skills
  • Problem-solving and solution-focused mindset
  • Understanding of or interest in low-code platforms and AI tools
  • Strategic thinking and ability to build client trust

KEY PERFORMANCE AREAS:  
Client Process Mapping & Analysis

  • Engage directly with clients to understand their business models
  • Document current processes and identify inefficiencies
  • Develop comprehensive process maps using appropriate tools
  • Facilitate workshops and interviews to gather process insights

Solution Design & Innovation

  • Collaborate with internal product and development teams
  • Translate process insights into digital or AI-driven solutions
  • Contribute to the design of low-code workflows
  • Support implementation and user training

Client Relationship Management

  • Collaborate with internal product and development teams
  • Translate process insights into digital or AI-driven solutions
  • Contribute to the design of low-code workflows
  • Support implementation and user training

Client Relationship Management

  • Maintain strategic partnerships with assigned clients
  • Act as a trusted advisor in their transformation journey
  • Monitor solution performance and identify ongoing needs
  • Provide regular progress feedback and recommendations
  • Support account growth through value delivery

Continuous Learning & Contribution to Innovation

  • Stay current with emerging tech and automation trends
  • Participate in internal knowledge sharing
  • Contribute to the development of scalable solution templates
  • Share feedback to improve internal tools and processes
  • Assist in refining delivery methodologies

Internal Collaboration & Reporting

  • Ensure accurate documentation of all client engagements
  • Report on progress, risks, and outcomes to leadership
  • Support sales or pre-sales conversations as needed
  • Collaborate cross-functionally across teams
  • Contribute to the overall growth of the Innovation division

Other:

  • Proficient in English (Afrikaans advantageous)
  • Own transport and valid driver’s licence

Method of Application

Interested and qualified? Go to CLS Human Capital Specialists on clshr.simplify.hr to apply

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